Customer Care

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  • Pre-Ordering

    Question: What is a pre-order?It is possible to secure some items before they come into stock by pre-ordering on the website. This is especially useful when a product is anticipated to be popular a...

  • Acrylic or Enamel Paint?

    Tip: Which Type of Paint Should I Use: Humbrol Enamel or Acrylic Paint? Humbrol Enamel paint is solvent based, dries to a hard finish and come in a wide range of colours and finishes. Our Enamel...

  • Drying Times

    Tip: Humbrol Products: Drying Times Paints Enamel Gloss Paints: Surface dry 1 - 2 hours, Fully dry in 24 hours Enamel Matt & Satin Paints: Surface dry  20-40 minutes, Fully dry in 24 hours Enam...

  • Thinning Paint

    Tip: Humbrol Products: Thinning Humbrol Enamel Paint: Humbrol Enamel Thinners Humbrol Acrylic Paint: Water or Acrylic Thinners Clearfix: Denatured alcohol or Methylated Spirit Humbrol...

  • Using Humbrol paint with an Airbursh

    Tip: Humbrol Paints: Airbrushing Airbrushes vary in specification, so it's useful to do some test spraying on spare plastic or cardboard to get the right application before spraying your model. ...

  • Cleaning your brushes

    Tip: Humbrol Paint: How to Clean Your Brushes Cleaning Enamel After using Enamel paints clean your brushes with Humbrol Enamel Thinnners. Enamel thinners are also used for thinning Enamel paint,...

  • Matt or Satin Products: Misting

    Tip: Humbrol Matt or Satin Products: Misting The white misting effect which can occasionally be seen when using Humbrol Matt or Satin products is actually caused by deposits of the matting agent...

  • Matt or Satin Products: Becoming Glossy

    Tip: Humbrol Matt or Satin Products: Becoming Glossy When Humbrol Matt or Satin paint dries glossy this is due to the matting agent not mixing properly with the paint, usually caused by the pain...

  • Model Detail: Texturing Technique - Rough Cast Armour

    Tip: Model Detail: Texturing Technique - Rough Cast Armour The Rough Cast-Armour Effect is suitable for military vehicles as it gives the effect of armoured steel. The model or part of the model...

  • Model Detail: Drybrush Technique

    Tip: Model Detail: Drybrush Technique Having painted your model you may decide to make it super-realistic by emphasising some of the detail. This can be done using the drybrushing technique. Dry...