Customer Care
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Activity overview
Latest activity by Customer Care-
Customer Care created an article,
Forum Rules
Please comply with the following rules: These Forums are intended for the discussion of all things model and hobby-based. Primarily a place for newcomers and experienced modellers alike to ask ques...
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Customer Care created an article,
Repairs
We offer a repairs service for certain Hornby, Airfix and Scalextric products. Please call Customer Services on 01843 233525 or email customerservices.uk@hornby.com for advice and pricing details. ...
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Customer Care created an article,
Spares Request
SPARES SERVICE: If you have an Airfix or Corgi Spares enquiry, please use contact spares@airfix.com spares@corgi.co.uk It would help us greatly if you include the product code in the subject l...
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Customer Care created an article,
Spares Request
SPARES SERVICE: If you have an Airfix or Corgi Spares enquiry, please contact: spares@airfix.com spares@corgi.co.uk It would help us greatly if you include the product code in the subject line...
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Customer Care created an article,
Send us an enquiry
Customer Services: We operate a telephone Service open on +44 (0)1843 233502: Monday – Friday: 9am – 3pm Technical Services: We operate a telephone Service open on +44 (0)1843 233512: Monday -...
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Customer Care created an article,
Contact Details - Airfix UK Marketing
Email your suggestions and ideas for future Airfix products: marketing@airfix.com
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Customer Care created an article,
Creating Website Stock Notifications
You are now able to create an automatic alert notification for when a product arrives back in stock. For products that are out of stock or pre-orders, you can request an alert for when that specifi...
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Customer Care created an article,
Changes to Delivery Address
In the event you need to change your delivery address this must be communicated to us by email at customerservices.uk@hornby.com or by phone 01843233512. Please note additional delivery charges may...
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Customer Care created an article,
Important information regarding VAT on EU delivery.
Contents: English French German Spanish Italian EN: Important information regarding VAT on EU delivery. As of Monday 5th July 2021, all VAT and duty fees will be included in the final price you p...
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Customer Care created an article,
New improved and easier ordering from EU countries
Table of Contents This article is available in the following languages. English German Spanish Italian French ENG We are happy to introduce a newly improved and convenient means of purchasing you...