Customer Care
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UK & ROW Delivery Costs
Our worldwide delivery rates are as follows: Countries Delivery Cost Offer United Kingdom Standard - £3.95 Express - £6.95 FREE Standard Delivery when you spend over £30 Belgium, Czech Rep...
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Contact Details - Hornby Deutschland
08000 00 26 27Customerservices.de@hornby.comTechnicalservices.de@hornby.com
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Contact Details - Hornby Espania
900 67 03 41Customerservices.es@hornby.comTechnicalservices.es@hornby.com
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Contact Details - Hornby Italia
800 01 98 50Customerservices.it@hornby.comTechnicalservices.it@hornby.com Hornby Italia is our Authorised EU Agents.Viale dei Caduti, 52A6, 25030 Castel Mella BS, Italy
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Contact Details - Hornby France
0801 87 00 06Customerservices.fr@hornby.comTechnicalservices.fr@hornby.com
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Christmas 2022 delivery dates
Last updated – 19/12/2022 We’re working hard to ensure everyone gets their orders for Christmas. However, a number of factors are having a challenging impact on the efficiency of nationwide parcel ...
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Forum Rules
Please comply with the following rules: These Forums are intended for the discussion of all things model and hobby-based. Primarily a place for newcomers and experienced modellers alike to ask ques...
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Send us an enquiry
Customer Services: We operate a telephone Service open on +44 (0)1843 233502: Monday – Friday: 9am – 3pm Technical Services: We operate a telephone Service open on +44 (0)1843 233512: Monday -...
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Contact Details - Clearpay
Hornby accepts orders paid via Clearpay. If you have queries about your payment once you have placed an order or wish to discuss your Clearpay account, you should speak to Clearpay directly. Your ...
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How To: Use Humbrol Enamel Washes
Tip: How to use Humbrol Enamel Washes Usage: Used to create realistic weathered, oiled and grime effects on scale models. Substrate: Humbrol Enamel Washes can be applied to most substrates depe...